CiraConnect
Lynn Duong has gained extensive experience in the field of accounts receivable and customer service. With roles at both CiraConnect and Brinks Inc., Lynn has worked as an Accounts Receivable Manager, Billing and Receivables Lockbox Supervisor, Accounts Receivable Specialist, and Customer Support Representative. Lynn's responsibilities include troubleshooting payment posting issues, providing exceptional customer service to clients, responding to escalations, documenting calls, and acting as a liaison between branches and customers. Lynn is dedicated to ensuring the highest level of customer service in all interactions.
CiraConnect
CiraConnect provides comprehensive, cloud-based, community management software solutions and services for community association management companies, large on-site and self-managed associations, and developers which helps to deliver world-class service and grow faster with less risk by offering a comprehensive, fully-integrated,easy-to-use, cloud-based software and on-demand shared services platform. CiraConnect’s solution includes all software from accounting to work orders to mobile apps, all services from fulfillment services to resident service center to email hosting, and all hard-to-hire and retain professionals from IT support to CPAs. All at a monthly variable fee with no upfront cost. While other industry software is a collection of license-based solutions with multiple databases and multiple points of data entry, CiraConnect offers the most comprehensive solution that is tightly integrated on one database with highly-automated process-centric workflows, rules configuration, built-in scheduling, alerts, and reports. CiraConnect has developed our comprehensive cloud-based solution to be accessible via multiple media and by many constituents. With access to online portals, web and mobile applications and technology, pertinent information is completely accessible at anytime, anywhere, from any device. As a cloud based solution, it is fully integrated and configured to the specifications of your communities’ needs providing the transparency and visibility into the business affairs without any effort on your part; once the communities have been transitioned onto the platform. Not only will you be able to manage their calendar – controlled deliverables of all key processes and reports, you will also have the training and support you deserve, including online chat capabilities; all of which enhances your business’ ability to focus on what you do best, manage your communities.