Tim Thyne

Head of Customer Success at Circle

Tim Thyne has a diverse work experience spanning multiple industries and roles. Tim is currently working as the Head of Customer Success at Circle, where they focus on improving Net Revenue Retention (NRR) across all segments. Prior to this, Tim served as the VP Sales, WordPress.com at Automattic from August 2021 to March 2022.

Tim also has experience at Help Scout, where they held the role of VP of Sales from March 2019 to January 2021. During their time there, they focused on driving sustainable revenue growth, product adoption, and customer advocate growth. Tim later became the Head of Sales and Account Management, responsible for building and leading the go-to-market motion to achieve aggressive growth targets.

Before Help Scout, Tim was a Co-Founder at Adored, an early-stage venture exploring consumer experiences with indoor location technology. Tim played a crucial role in creating and executing the go-to-market plan, including brand positioning, merchant and user acquisition strategy, and merchant success process.

Prior to that, Tim worked at HubSpot as a Channel Consultant and Inbound Marketing Consultant. Tim helped agencies adopt an inbound marketing approach and advised them on competitive positioning, pricing, sales process, and service delivery. Tim also worked as a Principal at Tyme Solutions, providing marketing and business development services to small businesses and authors.

Earlier in their career, Tim served as a Marketing Manager and Marketing and Project Management at Scribe Software. Tim'sresponsibilities included developing and implementing social marketing initiatives, email campaigns, event planning, PPC advertising, and performance reporting.

Overall, Tim Thyne has a strong background in sales, marketing, and business development, with a focus on driving revenue growth and improving customer success. Tim has a proven track record of building and leading successful go-to-market strategies.

Tim Thyne has obtained a 3-Year Honors Business Degree in Business Administration from Southern New Hampshire University.

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Timeline

  • Head of Customer Success

    February, 2022 - present

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