Katie Ferguson

Katie Ferguson currently serves as the Vice President of Global Customer Success at Circle, a position held since November 2020, after previously serving as Senior Director of Customer Success. Prior to Circle, Katie held the role of Vice President of Customer Success at Conversica from December 2018 to April 2020. Katie's extensive background at G2 Web Services includes positions such as Vice President of Customer Success, Director of Client Services, Program Manager, and Project Manager in Corporate Strategy, where significant achievements included increasing gross margins by 32% and implementing major strategic initiatives. Katie's career began with a role as Client Manager in Inside Sales and Outreach Program Coordinator. Educational qualifications include a Bachelor of Arts in Communications and Journalism from Seattle Pacific University and participation in a European Union Immersion Program at the University of Nicosia.