Site Reliability Engineer

As a Site Reliability Engineer (SRE) at Circonus, you will be responsible for keeping Circonus SaaS and on-premise customers up and running as well as improving the automation, scalability, and performance of systems.  This is an unparalleled opportunity to grow on a small, collaborative, and friendly team with established leadership in the field of SRE.    A successful candidate will be able to effectively communicate across multiple departments and customers, can shift gears at a moment’s notice, and enjoys the challenges of supporting enterprise clients.  This is a client facing role where presentation skills are important.  Also, a successful candidate will be working in a support rotation capacity.    This position is 100% remote.  

Job Responsibilities

• Install, upgrade and manage systems powering customer infrastructure running Circonus software
• Troubleshoot availability and performance issues
• Diagnose production issues and perform front-line remediation
• Communicate with management and customers regarding aberrant system’s behavior
• Influence software and architecture design based on system and architecture observations related to performance and reliability
• Participate in an on-call schedule

Job Requirements

• Linux (RHEL, CentOS, Ubuntu)
• Experience working with cloud service providers such as AWS, Azure, or GCP
• Ansible, Chef or similar configuration system
• HAProxy, PostgreSQL, Apache or similar technologies
• Strong networking knowledge: firewalls, TCP & UDP, DNS, SSL/TLS
• Strong understanding of monitoring principles
• Familiarity leveraging REST and REST-like APIs for operations tasks
• UNIX troubleshooting skills: tcpdump, strace, bpftrace, etc
• Fluency in one or more of the Git, Subversion or Mercurial version control systems

Preferred Experience

• 7+ years’ experience in the technology industry
• Experience and/or senior technical knowledge of monitoring and analytics solutions
• Experience with Docker, Kubernetes and containers
• Terraform, Chef and Ansible experience
• Open search experience
• The right person will be highly technical and analytical much like the company itself