Jose Kihi has worked as a Customer Service Team Lead at CES (Container Exchange Services) since 2022. Prior to that, they held the same position at Menulog Group Limited from 2021 to 2022. Jose also has extensive experience as a Team Leader in customer support lending at NAB from 2007 to 2021.
Jose Kihi attended St Andrews College Marayong from 2000 to 2005, although no specific degree or field of study was mentioned. In terms of additional certifications, they obtained the following: Foundational Support and three Messaging certifications from Zendesk in 2022, and Having Difficult Conversations: A Guide for Managers, Leadership Foundations, Managing Teams, and Teamwork Foundations from LinkedIn in 2021.
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