Geoff Ross is an experienced professional in customer success and technical leadership, currently serving as the Director of Customer Success at both Cireson and Tikit by Cireson since February 2021. With a comprehensive background at Cireson starting in January 2016, Geoff has excelled in optimizing the customer journey, serving as a trusted advisor, and advocating for customer needs within the organization. Previous roles include EMEA Regional Manager, Global Service Delivery Manager, and Senior Consultant, demonstrating a strong ability to enhance customer engagement and manage significant infrastructure projects. Prior experience at BAM Nuttall Ltd involved various technical leadership positions, where Geoff focused on integrating ICT solutions and managing support services. Educational credentials include a Bachelor of Engineering in Electronic Engineering from the University of Southampton, earned in 2007.