Cirrus Response
Will Tonna has a diverse work experience history. In 2019, they joined Cirrus Response as a Pre-Sales Consultant. During their time at Cirrus Response, they held various roles, including Bid Manager and currently as the Head of Bid & Content. Prior to Cirrus Response, in 2009, they worked as a Freelance Sound Designer at LampEight Audio, where they provided sound design and audio post services for different media projects. Before LampEight Audio, they were an SME Account Manager at BT from 2017 to 2019. From 2014 to 2016, they served as a Corporate Account Executive at West Unified Communications Services. Will'searliest known role was as a Retail Sales Specialist at Carphone Warehouse, where they worked from 2011 to 2014.
Will Tonna completed a Level 4 Certificate in Professional Marketing from CIM | The Chartered Institute of Marketing in the year 2019. Prior to that, they obtained a Bachelor of Arts (B.A.) degree in Creative Sound Design for New Media from the University of Surrey, where they studied from 2009 to 2011. Additionally, they hold a Level 3 Diploma in Creative Music Production from Leicester College. There is no available information regarding their education at The Lancaster School. Apart from their formal education, Will Tonna also obtained certifications in CS50's Introduction to Computer Science from Harvard University, and Computer Science for Web Programming from HarvardX in September 2020.
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Cirrus Response
Cirrus was founded in 2011 and is an award-winning provider of multi-channel cloud Contact Center Solutions (CCaaS) and IPT telephony, with over 10 years’ experience of using the best technology to deliver business outcomes and effortless customer experiences. Modern technology and a team that has many years of experience working in and around theContact Center and IPT environment, provides a recipe for business transformational success.Cirrus solutions combines best in class voice, SMS, webchat, email and social media. With a true cloud infrastructure, Cirrus operates on a true real-time basis with unlimited scalability and the highest level of resilience and security. Cirrus solutions activate the workforce, empowers businesses and call centers and informs business leaders to drive exceptional business results and customer experiences.Cirrus has a broad range of experience across both the public and the private sector. Clients include Virgin Trains, NHS, FCA, CAA, LAA, Cafcass, InsureTheBox, Buckingham Palace and Economy Energy. Our deployments typically range from 5 – 1,000 users and customers benefit from the ability to unify resource across separate geographic locations (including homeworkers), leverage multichannel capability and move to a single view of the customer to name a few benefits.