Alberto Aponte

Director Customer Experience -Southeast Operation

Alberto Aponte is the Director of Customer Success for the GA/FL Enterprise Region at Cisco. They possess extensive experience in service delivery, program management, and operational optimization, having led teams and developed strategies that significantly improved customer satisfaction and operational efficiencies. Throughout their career, Alberto successfully managed large-scale projects and programs, achieving multimillion-dollar revenue increases and notable cost reductions. Currently, they pursue a Bachelor of Electrical Engineering and a Master of Science at the Georgia Institute of Technology, alongside holding an MBA from Emory University's Goizueta Business School.

Location

Atlanta, United States

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