Josh McInnis is a Leader in Customer Success at Cisco, where they have been instrumental in driving customer engagement since 2019. Prior to Cisco, Josh held various roles at Gartner from 2017 to 2018, including Team Manager and Client Partner for major accounts in healthcare. They also worked as an Enterprise Advisor in Customer Success at Apptio from 2019 to 2020. Josh earned a degree in Hospitality Management from the University of Central Florida between 2001 and 2005.
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