La'Treall Maddox

Customer Success Executive at Cisco

I am a customer advocate and strategic partner of executive leaders in the healthcare provider and hospital system industry. I am accountable for ensuring that customers adopt and realize value from the technical solutions purchased. In collaboration with these global enterprise customers and internal Cisco teams, my leadership favorably impacts the ability of these healthcare providers to use technology to deliver against their own life impacting missions. I function as a business translator: bridging and communicating plans, vision, strategic objectives, and outcomes with cross functional stakeholders in language and metrics native to the customer’s measures of success.

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Timeline

  • Customer Success Executive

    August, 2010 - present