Pankaj Raina

Pankaj Raina is a seasoned professional with extensive experience in network engineering, having worked at organizations like Collabera, Cisco, and IT Support Desk Limited (ROMMON Technologies). At Collabera, Pankaj focused on enterprise switching platforms, performing L2/L3 network support and configuration. At Cisco, Pankaj served in multiple roles, including Escalation Engineer and Escalation Lead for High Touch Technical Support, where responsibilities included troubleshooting high-impact network issues and managing customer assurance cases. Prior experience as a Technical Trainer involved delivering specialized training on CompTIA Network+, Cisco CCNA, and CCNP. Pankaj holds a degree from Guru Jambheshwar University.