Jenna Gonzales

Manager, Customer Success

Jenna Gonzales has a diverse work experience spanning various industries and roles. Jenna started their career in 2009 as a Center Manager at Basepoint Business Centres and later joined Formal Office Suites as a Center Manager in 2011. In 2013, Jenna worked as a Customer Service Officer at Westpac and Pernod Ricard. Jenna then transitioned to Superdry, where they served as a Customer Services Team Leader from 2014 to 2016 and later as a Project Specialist from 2016 to 2018.

In 2018, Jenna took on the role of Head of Operations at Yapster, where they managed GDPR-compliant communication for mobile workforces. Jenna stayed in this position until 2020.

After Yapster, they joined myTamarin as a Product Manager for two months. Following that, they worked as a Customer Experience Manager at Elder from October 2020 to October 2021.

Currently, Jenna is a Manager of Customer Success at Cision, starting from March 2022.

Jenna Gonzales attended the University of Sussex from 2004 to 2008, where they pursued a degree in English Literature and Spanish. Their primary field of study was English Language and Literature, with a focus on general topics in the discipline.

Location

London, United Kingdom

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