Customer Operations and Support

The Customer Operations and Support team at Cision is dedicated to ensuring an exceptional experience for clients by providing comprehensive assistance with product usage, account management, and service inquiries. This team focuses on relationship management and proactive support, guiding customers through their engagement with Cision's media intelligence solutions to maximize their value. By leveraging their expertise, team members ensure that clients receive timely solutions and continuous support, thereby fostering long-term partnerships and customer success.