Mohamed Hlali

Strategic Customer Success Manager – Enterprise & Government Accounts at Cision

Mohamed HLALI is a skilled Strategic Customer Success Manager at Cision, specializing in enterprise and government accounts across North America since November 2023. With extensive experience in client onboarding and performance consultation, Mohamed actively manages a high-value portfolio, successfully guiding clients through adoption cycles and achieving remarkable metrics such as a 93% Gross Revenue Retention. Prior to this, Mohamed served as a Performance Manager and Service Delivery Manager at Cox Automotive Inc., overseeing significant account portfolios and ensuring the successful delivery of digital solutions for car dealerships. Additional experience includes roles at autoTRADER.ca as Implementation Manager, Bell as Implementation Specialist, and a foundational role in talent acquisition at Iliad / Free. Mohamed holds multiple certificates in Business Analysis and Human Resources Management from HEC Montréal, along with previous educational credentials in sales management.

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