Cisiv
Shappel Asare Appiah has a background in providing technical and project support for applications and projects with a focus on ensuring smooth operations and customer satisfaction. Currently, working as a Service Desk Manager at Cisiv Ltd, Shappel is responsible for maintaining high-quality support for international projects by liaising with customers. Prior experience includes roles such as Application Support Analyst and Customer Experience Implementation Manager at City & Guilds. Shappel has a Bachelor of Arts degree in International Business with French from Kingston University.
Cisiv
Cisiv’s technology platform is fit-for-purpose and enables Pharmaceutical and Medical Device companies to collect and manage safety and efficacy studies in the real world. Through our technology, organizations are able to expand their global reach and provide access to more patients. The platform, Baseline plus, spans every aspect of data collection and analysis as well as complex workflows for stakeholder engagement. This intuitive, modular web-based platform is highly configurable, providing unrivalled flexibility, no matter the scope or scale and has proven to reduce data management costs by 60%. Baseline Plus is an industry leading platform, including EDC, eConsent, ePRO, eCOA, eDiary, Surveys, Safety, e-Source, with functionality suitable for site-based, decentralized, and hybrid research. Currently, Cisiv’s intelligent platform is utilized by 90% of the top global pharmaceutical companies and has supported 200+ projects with pharma and biotech organizations.