Shappel Asare Appiah

Shappel Asare Appiah has a background in providing technical and project support for applications and projects with a focus on ensuring smooth operations and customer satisfaction. Currently, working as a Service Desk Manager at Cisiv Ltd, Shappel is responsible for maintaining high-quality support for international projects by liaising with customers. Prior experience includes roles such as Application Support Analyst and Customer Experience Implementation Manager at City & Guilds. Shappel has a Bachelor of Arts degree in International Business with French from Kingston University.