Michelle Alves is an experienced Agile Business Analyst currently working at CI&T since October 2023 and as a Senior Business System Analyst at Icatu Seguros since July 2023. Previous roles include Technical Product Owner at BairesDev, where Michelle led product development and prioritized the product backlog, and various positions at EDETEK, Inc., TIM Brasil, Oi, and .add, focusing on business analysis, customer experience, and project management. With a strong background in software engineering and quality assurance, Michelle has utilized tools such as COBOL, UML, and Erwin throughout a diverse career, supported by a Graduate degree in Telecommunication System Engineering and an Undergraduate degree in Information Technology.
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