Pam Krupansky has extensive experience in the financial services sector, currently serving as the Vice President of Member Experience, Sales and Contact Centers at Citadel FCU since March 2019, where responsibilities include developing strategic initiatives for customer experience and sales programs. In addition, Pam has been with Citadel Federal Credit Union since 1986, previously holding the position of Vice President of Retail Banking, focusing on the strategic direction of the retail network and ensuring branch profitability. Pam holds a Bachelor's degree in Organizational Leadership from Immaculata University, earned between 2001 and 2005.
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