Yuriko Ortega

Yuriko Ortega is a skilled professional with extensive experience in compliance and customer service roles. Currently serving as a Compliance AML KYC Analyst 2 at Citibanamex since August 2020, responsibilities include fraud knowledge, risk assessment, investigative procedures, reporting, and continuous monitoring. Prior to this role, Yuriko worked as an Account Executive Presales at Credijusto.com, focusing on client profiling and relationship management. Experience at HSBC as an Executive Account involved leading a team and managing customer solutions, while roles at Especialista en Medios and BBVA provided expertise in writing and customer service, respectively. An educational background includes a Bachelor’s degree in Communication Sciences and a seminar in Communication Management from Universidad Tecnológica de México.