Agnes Eross is an HR governance and operational controls professional with hands-on experience leading various initiatives in offboarding, transformation, and governance at Citi, where they held roles including Senior Offboarding Delivery Partner and Senior Transformation Analyst. Agnes began their career with a focus on project management and marketing through internships at organizations such as UnionPay International and New Generation Centre UK. They earned a BSc (Hons) in Environmental Science with Business Management from Queen Mary University of London.
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