Alejandra Glass

Alejandra Glass currently serves as Managing Director, Head of Operational Risk & Resiliency, and Third-Party Risk Management at Citi, focusing on enhancing the bank's capabilities to manage disruptions. Additionally, Alejandra is an Ambassador for Women in Financial Markets, working to connect and elevate women in the financial sector. Previous roles include Head of Equities Clearing and DTC Settlement Product Management and Head of First Line Resilience and Control at DTCC, where responsibilities included client engagement and oversight of resilience and control functions. Alejandra has also facilitated courses in enterprise risk management at Boston University and managed IT compliance and operational risk at UBS Wealth Management. Educational qualifications include an Executive Education Leadership and Management Program from The Wharton School and two Master of Science degrees in Risk Management, Business Continuity, and IT Security from Boston University.