Audra Roca

Audra Roca, MBA, CSSBB, CLSSGB, CSM, is the Vice President and Regulatory Reporting Strategy Lead at Citi, where they leverage over 15 years of experience in process improvement and data analytics to enhance business operations. They previously served as a Customer Support Operations Manager at Catalina USA, where their initiatives led to significant cost savings and improved customer satisfaction scores. Audra holds a Master of Business Administration in Global Management from Nova Southeastern University and has certifications in Six Sigma methodologies, emphasizing their dedication to operational excellence and leadership in their field.