Carla Mantilla is a seasoned financial professional with extensive experience in KYC operations and account management. Currently serving as Managing Director and Global Head of ICG Banking KYC Operations at Citi since August 2022, Carla has a proven track record of leadership in the financial services sector, having held the title of Managing Director at Credit Suisse from April 2011 to July 2022, along with various roles ranging from Vice President to Assistant Vice President. Prior to Credit Suisse, Carla worked at Barclays Capital in Client Planning and Sales Strategy and at Lehman Brothers in Fixed Income Account Management. Carla holds a BA in Economics from Florida International University and has additional education from Università Bocconi.