Carol Chu

Carol Chu is the SVP and Head of Marketing and Prospect Generation at Citi Commercial Bank, where they have been instrumental in shaping event marketing strategies for over 15 years in Asia's commercial banking sector. Prior to their current role, Carol served as VP and Head of Marketing and Telemarketing at Citi and held various positions in marketing and telemarketing at 花旗. They began their career at China Mobile Hong Kong, progressing through roles in customer service planning and quality assurance. Colleagues describe Carol as detail-oriented, resilient, and skilled in fostering collaboration across teams.