Caroline Augusto is an experienced professional with a diverse background in operational risk management, project management, and human resources governance. From 2020 to 2022, Caroline held several roles at Citi, including Business Operational Risk and Control Manager and Senior Manager for Human Resources Governance, where responsibilities included establishing controls to mitigate operational risks and ensuring compliance with regulatory changes across various regions. Prior experience includes serving as a Business Consultant at TOTVS, focusing on process improvement and ERP implementation. Caroline's academic credentials include multiple MBA degrees, with a specialization in Neurobusiness and Organizational Psychology, complemented by a Bachelor's degree in Food Engineering.
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