Chris Cales is a VP and Digital Fraud Prevention Manager with over 25 years of experience in the banking industry, specializing in operational and technology projects. Currently serving as a VP, Global Workforce Sr. Project Manager at Citigroup, Chris autonomously leads large-scale projects while fostering relationships with key stakeholders. Previously, Chris held various roles within Citigroup, including Operations Analyst and Sr. Customer Relations Specialist, where they demonstrated exceptional project management and customer service skills. Chris's career is marked by a commitment to exceeding client expectations and a passion for driving efficiency and innovation in business processes.
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