Donna Jacobs

Donna Jacobs is a Vice President in Regulatory Operations and Technology at Citi, where they lead the design and implementation of change management solutions. Prior to this role, Jacobs served as Vice President at Société Générale, focusing on Compliance and Regulatory Trade Reporting, and held several key positions at J.P. Morgan and State Street, where they specialized in risk management and technology solutions. Their career began as a Business Analyst at Merrill Lynch, where they facilitated the implementation of business requirements across various banking projects. Jacobs holds multiple Agile certifications, emphasizing their expertise in agile delivery and change management.