Elsa Krokos is a Vice President and Merchant Product Manager in Digital Payments at Citi, where they have provided expertise in Point-of-Sale and digital solutions since 2013. With a rich background in project management and software development, Elsa has successfully managed vendor relationships and driven initiatives to enhance customer checkout experiences. Prior to Citi, they served as an IT Project Manager at SHC Direct from 1999 to 2013. Elsa holds a Master of Business Administration (M.B.A.) from North Central College, completed in 2006.
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