Hammad Azzam serves as a Managing Director in Operations Technology at Citi since June 2021, overseeing technological innovations and operational efficiencies that enhance customer service. In a previous role at Citi, Azzam managed the North America Operations and Marketing Technology function, focusing on digital engagement. Prior to Citi, Azzam was a Senior Vice President at U.S. Bank, responsible for delivering digital platforms, and held the position of Managing Director at BBVA, overseeing technology for digital business initiatives. Azzam also served as Managing Director for Digital at Barclays, Cluster Director at BT, and CIO at SAPIT, leading various projects and platforms across multiple industries. Azzam holds a Ph.D. in Computer and Electrical Engineering from Tufts University and a Bachelor's Degree in Electrical and Electronics Engineering from American University of Beirut.
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