Jake Thornton is a passionate Change professional currently serving as the Vice President and Practice Lead of Citibank’s UK&I Fund Accounting Change Management function in Edinburgh. With expertise in large-scale transformation programs, Jake has successfully led global teams on technology implementations that impact users in over one hundred countries. Their background includes extensive experience in Financial Services and Management Consulting, alongside a dedication to coaching others and utilizing data-driven strategies to enhance service delivery. Jake takes pride in their adaptability and effective communication skills, cultivated through diverse roles across multiple industries and countries.
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