Jennifer Ramirez is a Senior Vice President at Citi, where they currently oversee Travel partnerships within the ThankYou Loyalty Program. With over 15 years of experience in Customer Loyalty and Partnerships in the Financial Services Industry, Jennifer has held multiple key roles at Citi, including Project Manager in Accounts Payable and Vice President of Procurement Services. From 2016 to 2021, they served as SVP for Marketing Transformation and Workflow Automation, leading an Agile Scrum team to enhance marketing workflows. Jennifer's expertise also includes managing customer experience and supplier oversight for Citi Cards' benefits programs.
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