Ken Suwala is an accomplished marketing and customer experience professional with extensive experience in the financial services sector. Currently serving as VP of Customer Service & CX for Citi AAdvantage Cobrand Cards since March 2020, Ken leads initiatives that enhance cardmember loyalty and manage marketing collaborations with American Airlines. Previous roles include VP Marketing - Lending Strategy Lead at Citi, Marketing Consultant at BLEND360, and Account Director at OneMagnify, focusing on multi-channel strategies and client advisement. Ken's career also encompasses significant positions at Merkle and Harte Hanks, where strategic insights and project management contributed to substantial revenue growth. Educational credentials include an MBA in Business Administration and a BA in Communications from Rowan University.
This person is not in any teams
This person is not in any offices