Melissa Bothwell is an Infrastructure Senior Tech Analyst and AVP at Citi, where they analyze software license models and support hardware inventory management. Previously, Melissa served as a Software License Analyst at IBM, achieving significant cost avoidance and ensuring compliance with company policies. Their career began with various roles, including clerk and administrative positions, providing a strong foundation in project coordination and customer support. Melissa is passionate about innovative technologies and continues to develop their skills through internal training and certification programs.
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