Nancy Cheng

Nancy Cheng is an accomplished design professional with extensive experience in user experience (UX) and user interface (UI) design. Currently serving as Vice President of Strategy and Design and Creative Director at Citi since January 2021, Nancy leads a team focused on optimizing complex investment products through strategic workshops and collaborative problem-solving. Previous roles include UX Interaction Design Manager at Johnson & Johnson, where Nancy utilized participatory design techniques to enhance digital health solutions, and Senior UX Product Designer at CAIRA Surgical, achieving a significant increase in user satisfaction and efficiency in surgical processes. Notably, Nancy's role as Senior User Interface Designer and Creative Director at Glamoi Med Spa resulted in a 500% revenue increase through innovative digital strategies. With a Background in English education and operations management, complemented by a Bachelor of Fine Arts in Graphic Design from New York Institute of Technology, Nancy Cheng brings a diverse skill set and a strong focus on user-centered design across various industries.