Nikhil Gupta

Nikhil Gupta is a seasoned professional in the financial services industry with over 25 years of experience in strategy, product development, marketing, and customer engagement. Currently serving as the Managing Director and Head of Cardmember Benefits at Citi, Nikhil is responsible for developing and managing cardmember benefits, enhancing user engagement, and driving revenue. Previously, they held senior roles at major institutions such as American Express, JPMorgan Chase, and Capital One, focusing on analytics, marketing, and customer management. Nikhil also completed an executive professional development program at Stanford University in 2023.