Silvia Castro is an accomplished banking, client experience, and marketing professional with a strong passion for client engagement. Previously, they held various leadership roles at Citi, including VP of Email Acquisitions Marketing Lead, where they directed strategies to enhance customer experience in proprietary and co-branded credit cards. Silvia has also served as VP and Business Development Manager at Popular Bank, overseeing a team that consistently exceeded targets in deposits and credit financing. They hold a Bachelor of Applied Science degree in Business, Management, Marketing, and Related Support Services from SUNY Stony Brook.
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