Stefanie Yan is currently the Vice President of Investor Services Operations Governance at Citi, where they ensure effective oversight and control of outsourcing arrangements aligned with the bank's business strategy. Previously, Stefanie held various leadership roles at OCBC Bank Malaysia and RBC Investor & Treasury Services, overseeing operations and risk management across multiple financial products. Stefanie began their career as a Marketing & Promotions Executive at MINES Shopping Fair Sdn. Bhd., and they also gained valuable experience at HSBC in global support and operational management. Stefanie holds a Bachelor of Business Administration from Universiti Tenaga Nasional and a Certificate in Shariah from International Islamic University Malaysia.
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