Vaishnav Manoj is an experienced professional in the banking and finance sector, currently serving as an Operations Specialist at Citi since November 2024. Previously, Vaishnav held the position of Assistant Manager at Bandhan Bank from June 2023 to June 2024, where notable achievements included reducing customer complaints by 90% and increasing sales revenue by 23% through effective relationship management and innovative service delivery. Additionally, a summer internship at State Bank of India in 2022 allowed Vaishnav to achieve a 95% customer satisfaction rate while managing inquiries and conducting KYC due diligence. Vaishnav holds an MBA in Financial Technology from Pondicherry University (2021-2023) and a BCom in Computer Application from Kannur University (2018-2021).
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