Vicky Metcalfe is a seasoned production support specialist with 11 years of experience in front office-facing roles within Trade Capture and Processing across Fixed Income. Vicky has developed strong partnerships and relationship-building skills between business and operational technology functions. Vicky's career includes significant positions at Citigroup, where they led applications support for EMEA derivatives and North America Fixed Income trade processing, ultimately becoming the Production Management Workforce Strategy Lead. Vicky holds a BSc in Computing from Ulster University.
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