Vivek Agarwal is an Assistant Vice President at Citi, where they manage and drive initiatives for online and retail banking account opening applications, enhancing customer experiences through modern solutions. They hold a Bachelor of Technology in Electronics and Communication Engineering from Sikkim Manipal Institute of Technology. Prior to their role at Citi, Vivek worked at JPMorgan Chase & Co. as an Associate Software Engineer, focusing on providing seamless negotiation experiences and improving client onboarding. Their experience at Tata Consultancy Services as a System Engineer involved building account opening services using modern architecture for branches and call centers. Expertise in Spring Batch and Apache Kafka underpins their problem-solving skills in the financial services sector.
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