Pamela Schoppert

Quality, process, and change management have been the focus for Pam Rusciolelli Schoppert for more than two decades, leading and supporting improvement efforts for multiple companies and government customers including Defense, Homeland Security, and Treasury organizations.

Pam SchoppertHer recent experience working hand-in-hand with critical IT projects has benefited the government by leveraging and aligning best practices of Citizant, federal agencies, and internationally recognized standards. Tailoring and process mentoring performed by Pam for these projects have resulted in early, streamlined adoption of key planning processes and management plans.

Pam is a recognized expert in effectively implementing and appraising against industry improvement standards, such as the CMMI Institute’s Capability Maturity Model Integration (CMMI). She has participated in more than 40 recognized process improvement appraisals and assessments, several at the highest attainable maturity levels (4/5). She has repeatedly used her talents to lead the Citizant team, anchored by strategic government projects, through a multi-model CMMI-DEV/CMMI-SVC appraisals, including one of the first of its kind to be formally registered with the CMMI Institute.