Citizens Advice Manchester
John McCarthy is an experienced technology leader currently serving as the Chief Technology Officer at Citizens Advice Manchester since April 2025. Prior to this role, John held the position of Chief Technology Officer at NQC and was responsible for digital initiatives as Head of Digital at aps Events & Media. Additionally, John has a strong background in project management and IT, having worked at Sodexo for over two decades in various capacities, including IT and Web Project Manager. John began the career as an Application Developer at General Guarantee Finance. John holds a degree from Liverpool John Moores University, earned between 1993 and 1997.
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Citizens Advice Manchester
Citizens Advice Manchester offers free, confidential, impartial and independent advice and information. We deliver advice across a whole range of channels including face to face, telephone, video advice, webchat, Facebook messenger and WhatsApp. We are one of the country’s most progressive and dynamic advice services. Operating a range of community-based drop-ins, a dedicated telephone and digital advice centre and a mobile advice unit, we employ approximately 200 staff. Our approach is client centred and focused on a commitment to equity, diversity and inclusion. Aims & Principles The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Our service aims: To provide the advice people need for the problems they face To improve the policies and practices that affect people's lives