Jagdish Patel

Jagdish Patel is a seasoned professional with extensive experience in IT and advisory services. Currently serving as a Generalist Adviser at Citizens Advice since June 2025, Jagdish provides confidential advice on various issues including benefits, debt, and immigration, utilizing multiple communication channels. Prior to this role, a lengthy tenure at eGain Corporation spanned from 2000 to May 2025, where Jagdish held several key positions including Solutions Architect, Senior Sales Consultant, and Head of Implementation Services, focusing on cloud-based AI solutions and customer engagement across multiple sectors. Jagdish also has a background in technical leadership, having served as Technical Director at Infinity Computer Systems and IT Manager for the London Borough of Brent. An educational foundation in Computing and Mathematics is supported by a B.Sc. Honours Degree from London Metropolitan University.