Mercy Salbame

Mercy Salbame is an accomplished training and quality assurance professional with extensive experience in developing and implementing training programs that enhance vendor performance and adhere to quality standards. Currently serving as Associate Manager for Training and Quality Assurance at Citizens Disability since December 2022, Mercy excels in vendor management and process optimization. Previously, at Full Potential Solutions, Mercy held the role of CD Central Training and Performance Support, focusing on training initiatives that improve employee capabilities. As Lead Trainer at Afni, Inc., Mercy demonstrated proficiency in designing impactful training programs based on adult learning principles. Additionally, experience as an Independent Contractor and ESL instructor at ABC360 further contributes to a strong instructional background.