Ellen Meigs

Ellen Meigs possesses extensive experience in operational excellence and process improvement, currently serving as an Operational Excellence Senior Analyst and Process Improvement Manager at Citizens since July 2017. Ellen's role focuses on enhancing customer and colleague experiences through process automation and workflow optimization, utilizing Journey Mapping methodology. Prior to Citizens, Ellen held several significant positions at State Street Corporation from June 1991 to February 2017, including Vice President roles in Global Operations and Investment Services, where responsibilities included managing enterprise reconciliations, enhancing technology and procedures, and overseeing daily operations for major global clients. Ellen obtained a Bachelor of Arts in Sociology from Colby College between 1984 and 1988.