Jennifer Yungbluth

Jennifer Yungbluth serves as the Senior Vice President and Head of Retail Banking at Five Star Bank since June 2021, overseeing all facets of the retail business including branch operations, sales, and customer service. Previously, Jennifer held leadership roles at HSBC, focusing on wealth management and digital strategy, achieving significant improvements in customer experience and digital engagement. Jennifer's experience extends to board membership at Wheatfield Blades Hockey Association and the National Federation for Just Communities, highlighting a commitment to community service. Jennifer's career encompasses a range of roles in banking, with expertise in customer experience, operations, and strategic planning, supported by a B.S. in Human Resources, Marketing, and International Business from the University at Buffalo.