KJ

Kimberly Jalette

Senior Vice President, Head Of HM Digital Innovation & Technology Solutions at Citizens Bank

Kimberly Jalette has extensive experience in leadership and technology within the financial services industry. From December 2008 to September 2024, Kimberly served as Senior Vice President, Head of Home Mortgage Digital Innovation & Technology Solutions at Citizens, where responsibilities included leading teams in strategic initiative development, risk mitigation, and technology solutions support. Prior roles at Citizens included Senior Vice President, Head of Auto Finance Operations & Technology, and Vice President of Sales & Service Administration. Prior to Citizens, Kimberly held various positions at MetLife, including Chief of Staff and Director of IT PMO, and worked as Chief Accountant at Providence Mutual. Additionally, Kimberly contributed to Leadership Rhode Island as Director of Programs from December 2008 to November 2009, focusing on educational leadership initiatives. Kimberly earned an MBA from Bryant University and participated in Leadership Rhode Island's Gamma II program in 2007.

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Citizens Bank

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At Citizens Bank, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey.


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