Nancy Traylor

Nancy Traylor has extensive experience in the mortgage and banking industry, currently serving as the Post Closing Government Insuring Team Lead at Citizens since November 2020, where responsibilities include managing operations and collaboration with government insuring reviewers. Prior roles include Senior Advocate in the Office of the Chairman at Citizens Bank, focusing on customer complaint resolution, and Mortgage Loan Processor III at Movement Mortgage, LLC, achieving rapid loan processing turnaround. Nancy Traylor has also held significant positions at SunTrust Mortgage and Wells Fargo, fostering strong customer relationships and managing teams, along with a background in training and sales within various banking roles at Wells Fargo Home Mortgage and prior to that at Wachovia Bank.