Paola Ordonez

Paola Ordonez is an experienced senior product manager specializing in payment solutions and digital banking. Currently serving as a Senior Product Manager for Cross Border Payments at Citizens since September 2025, Paola previously led product management teams at Cambridge Savings Bank, focusing on Treasury Management solutions from March 2020 to September 2025. Prior roles include Senior Product Manager positions at Citizens Bank and Santander Bank, where responsibility included overseeing product strategies and managing diverse portfolios. Paola's notable achievements include designing and implementing strategic roadmaps that generated significant cost savings and establishing key partnerships to enhance banking services. Paola holds an MBA from Babson F.W. Olin Graduate School of Business and a B.B.A. in Finance and Marketing from Universidad San Francisco de Quito.