Citizens Bank
Tiffany Friend has significant experience in operations and quality assurance leadership, currently serving as the VP of Ops Quality Assurance & Control Sr. Manager at Citizens since March 2008, with previous roles including AVP of Consumer Ops Execution Sr. Professional, Sr. Risk Specialist, Vendor Management Specialist, and Recovery Specialist. Prior to this, Tiffany held the position of Restaurant Manager at Dunkin' Brands from March 2002 to February 2013. Tiffany holds an Associate's Degree in General Studies from the Community College of Rhode Island, earned between 2003 and 2005.
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Citizens Bank
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At Citizens Bank, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey.