Hillary Martin

Hillary Martin has a diverse work experience spanning over several years. In their current role as a Salesforce Solutions Analyst at Citizens & Northern Bank, they are responsible for analyzing and implementing Salesforce solutions.

Previously, they worked at Customers Bank where they held multiple roles, including Senior Salesforce Administrator Contractor, CRM Solutions Manager, and Salesforce.com Administrator & Business Analyst. In these positions, they were involved in various tasks such as system administration, user setup/management, process automation, and developing tools using Salesforce and nCino platforms.

Before joining Customers Bank, Hillary Martin worked at ARRIS as a Salesforce.com User Success Manager. Their responsibilities included promoting Salesforce solutions, improving process and tool adoption, conducting training sessions, and overseeing the implementation of the product suite for each customer account.

Prior to that, they served as a Salesforce.com Administrator at Medecision, where they handled customization, user support, campaign management, and CRM maintenance. Hillary also trained users on Salesforce best practices.

Their earlier experience includes working as a Salesforce.com System Administrator at Air Liquide America Specialty Gases, where they were involved in customization, user support, campaign management, and CRM maintenance. Additionally, they worked as a Business Development Associate/Marketing Analyst, responsible for market summary reports and assisting in marketing communications initiatives.

Hillary's career began at Havis, Inc., where they held roles as a Marketing Manager and Marketing Coordinator. Hillary managed press releases, developed corporate communications, and coordinated with technical engineers for literature and promotions.

Overall, Hillary Martin has a strong background in Salesforce administration, system configuration, process improvement, and user training.

Hillary Martin has a Bachelor of Science degree in Business Administration with a concentration in Marketing from Penn State University. Additionally, they hold certifications such as the Salesforce Certified Platform App Builder Certification, Salesforce Certified Administrator (SCA), and the Ranger certification from Trailhead by Salesforce. The month and year of obtaining the Salesforce Certified Platform App Builder Certification is April 2023, while the obtained month and year for the Ranger certification and Salesforce Certified Administrator are not provided.